Our Therapeutic Department provides professional support to children and families affected by abuse, trauma, neglect and other challenges that impact their wellbeing. Our team of social workers provides a safe, child-friendly space where children can be heard, supported and helped to heal.
Our approach is child-centred, trauma-informed and focused on creating a safe environment where every child is treated with dignity, listened to and supported.
Providing children with a safe space to talk about their experiences, emotions and challenges.
Using play and creative activities to help younger children express feelings and experiences that they may struggle to put into words.
Supporting children who have experienced abuse, violence, loss, neglect or other traumatic events.
Helping families understand the impact of trauma and strengthening relationships and support systems.
Helping children understand and prepare for the court process, while providing emotional support throughout what can be a difficult and frightening experience.
Our 24-hour, toll-free Child Helpline provides children and adults with immediate access to help, support and guidance. Whether a child is experiencing abuse, neglect, violence, bullying or simply needs someone to talk to, our trained counsellors are available 24 hours a day, 7 days a week.
Our 116 number forms part of the Child Helpline International Network and is the regional child helpline number used across Africa, helping ensure that children have access to support when they need it most.
No matter the time, children have someone to turn to.
Crisis intervention and immediate support
Counselling and emotional support
Reporting and responding to child abuse and neglect
Child protection referrals and interventions
Support to children and families in crisis
Information, advice and referrals to appropriate services
Assistance to children who may be at risk or in danger
Our Education, Awareness and Outreach programmes focus on preventing child abuse before it happens by educating children, families and communities about child protection, children’s rights and personal safety.
Through our outreach programmes, we take our services into schools, communities and other vulnerable settings, reaching thousands of children and adults each month.
Our goal is simple: to empower children with knowledge, strengthen families and communities, and create a culture where children are protected, heard and valued.
Our advocacy work focuses on protecting children’s rights and ensuring that children are heard, respected and treated with dignity.
We advocate for stronger child protection systems, better access to services and greater awareness of the issues affecting children and families.
We believe every child has the right to grow up safe, protected and free from abuse. Our advocacy work helps turn that belief into action.